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Wireless users delay buying new phones

By Cecilia Kang
The Washington Post

Americans are holding onto their old cellphones much longer because of the bleak economy, while penalties and other fees attached to new purchases turn off would-be buyers, according to a survey by J.D. Power and Associates.

In a report released Thursday, the marketing information firm found that in 2010, basic cellphone and smartphone users said they had kept their wireless cellphones for about 20.5 months. That’s 17 percent longer than the previous year and the longest since J.D. Power began its survey in 1999.

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Categories Wireless | Tags: | Posted on September 24, 2010